Delivery Information

Orders will be despatched within 3 working days of the order being placed. We only deliver within the United Kingdom.

We deliver our products using Royal Mail Tracked delivery. Generally items will arrive within a few days, and are despatched the same day, but we cannot guarantee delivery times with the Royal Mail so the estimated delivery date is our expectation.

In the event an order cannot be fulfilled, we will contact you to advise on the reason we cannot supply the Order. You may decide whether you wish to cancel the entire order, or to cancel part of the order provided that such part of the order had not been yet sent.

Delivery is now free for orders over £30. For orders under £30, the delivery charge is £3.95 per order.

If you do not receive your order please contact us at customerservices@kimibeauty.co.uk and our customer services agents will be happy to help.

If for any reason you are not happy with your purchase, you may return any unopened and unused items to us within 14 days of receipt. To be acceptable for return, items should be unused, unopened and have any original seals intact. Please read our returns policy for more information.